Cloudline AI Privacy Policy

A. Introduction

This Privacy Policy describes how Cloudline AI LLC (“Cloudline AI,” “we,” “us,” or “our”) handles information collected through its public website at https://www.cloudlineaillc.com/ (the “Website”) and its contact forms. This policy applies to visitors who interact with the Website and submit inquiries — it does not govern information collected through offline business relationships, signed client agreements, or third-party platforms Cloudline does not control.

B. Information Visitors May Provide

When you fill out a Website contact form, you may provide information such as:

• Name
• Business name
• Email address
• Phone number
• City and state
• Current website or Google Business Profile link
• Preferred contact method
• Service interests
• Message or project details you choose to share

Do not submit passwords, API keys, payment-card details, account credentials, medical information, or other highly sensitive information through the Website contact form.

C. Information Collected Automatically

When you visit the Website, Google Analytics 4 (GA4 — measurement ID G-YQXB49043S) may collect general usage information, including:

• General page and navigation activity
• Device and browser information
• Approximate location information (country or region level)
• Referring source
• Cookies or similar identifiers used for analytics
• Aggregated usage information that does not individually identify you

Cloudline AI does not use GA4 to personally identify individual visitors. Analytics storage is optional, and you may accept or decline it through the Cookie Preferences control available on the Website.

D. How Information Is Used

Cloudline AI uses the information gathered through the Website to:

• Respond to prospective clients
• Discuss requested services
• Prepare recommendations or proposals
• Communicate with existing clients
• Maintain reasonable business and communication records
• Protect the Website and prevent spam or misuse
• Understand general Website usage through analytics

E. Cookies and Analytics

The Website uses two categories of browser storage:

• Essential storage: May be necessary for basic Website functions such as remembering your analytics preference. This storage does not track you across websites.
• Analytics storage: Optional. Google Analytics cookies help Cloudline understand general Website activity. These are set only when you choose to allow analytics.

Visitors may accept or decline analytics through the Cookie Preferences banner. You may also reopen Cookie Preferences at any time using the “Cookie Preferences” link in the Website footer. Declining analytics does not prevent normal access to the Website.

Your browser settings may also allow you to delete or block cookies. Please note that browser-level cookie controls operate separately from the Website’s consent mechanism.

F. Service Providers

Cloudline AI may use necessary vendors and third-party services to operate the Website and support business operations. These may include providers involved in website hosting, form delivery, email and communications, analytics, security, and business operations. Information submitted through the Website may be processed by these providers as needed to provide the relevant service.

G. Information Sharing

Cloudline AI does not sell or rent personal information submitted through this Website.

Cloudline may disclose information:

• To necessary service providers described in Section F
• When legally required
• To protect rights, systems, users, or the business
• During a legitimate business reorganization or transfer, if applicable

H. Data Retention

Cloudline AI retains information for as long as reasonably necessary to respond to inquiries, provide services, maintain legitimate business records, resolve disputes, and meet applicable obligations. Retention periods vary depending on the nature of the information and the purpose for which it was collected.

I. Security

Cloudline AI uses reasonable measures appropriate to the business to protect information submitted through the Website. No internet transmission or electronic storage system can be guaranteed completely secure. If you have concerns about submitting sensitive information, you may contact Cloudline directly.

J. Privacy Choices and Requests

Visitors may contact Cloudline AI at cloudlineai@gmail.com to request access, correction, or deletion of personal information where applicable. Cloudline will review requests in accordance with applicable law. Rights vary by location, and certain information may be retained for legitimate business or legal purposes.

K. Children

The Website is intended for businesses and adults. It is not directed to children under 13, and Cloudline AI does not knowingly collect information from children under 13 through the Website.

L. Third-Party Websites

The Website may link to client websites, Google, social platforms, scheduling tools, or other third-party sites. Those sites are governed by their own privacy policies. Cloudline AI is not responsible for the content or practices of linked websites.

M. Updates

This Privacy Policy may be updated when Cloudline AI’s tools, data practices, or legal obligations change. The effective date at the top of this page indicates when the current version was published. Material changes will be noted on this page.

N. Contact