Cloudline AI Website Terms of Use

A. Acceptance of Website Terms

By accessing or using the Cloudline AI public website at https://www.cloudlineaillc.com/ (the “Website”), you agree to these Website Terms of Use. If you do not agree, you should not use the Website. These terms apply only to your use of the public Website and do not alter the terms of any separate written agreement between you and Cloudline AI LLC (“Cloudline AI,” “we,” “us,” or “our”).

B. Informational Purpose

The content on this Website provides general information about Cloudline AI’s services and does not constitute a binding proposal, quote, or offer unless expressly stated in a written agreement signed by Cloudline AI. Services, features, and pricing described on the Website are subject to change.

These Website Terms of Use are not a replacement for Cloudline AI’s Master Services Agreement, Website Design Agreement, Statement of Work, proposal, invoice, or any other client-specific contract. Paid services are governed by the written agreement applicable to the client.

C. No Guaranteed Outcomes

Cloudline AI works to deliver effective websites, automation, and local SEO support for its clients. Cloudline does not guarantee:

• Search rankings
• Google Maps placement
• AI-search inclusion
• Leads, calls, appointments, or revenue
• Website traffic volumes
• Business growth
• Specific automation results
• Continuous availability of third-party platforms

D. Estimates and Pricing

Prices and ranges published on the Website are starting estimates. Final scope, setup costs, recurring charges, features, and deliverables are determined through a proposal, agreement, or Statement of Work tailored to the specific project.

E. Intellectual Property

Cloudline AI’s website design, copy, logo, branding, and original public materials are the property of Cloudline AI LLC and may not be copied, republished, or reused without permission, except as allowed by applicable law.

Client-project trademarks, logos, and content displayed on the Website remain associated with their respective owners. Their inclusion as work examples does not transfer ownership.

F. Acceptable Use

Visitors may not:

• Attempt unauthorized access to the Website or its systems
• Interfere with the normal operation of the Website
• Submit malware, malicious code, or harmful content
• Abuse Website forms by submitting spam, bulk messages, or false inquiries
• Impersonate another person or business
• Submit unlawful or infringing content

G. Third-Party Platforms

Cloudline AI may discuss, recommend, or link to third-party platforms including Google, Landingsite, Retell AI, Twilio, scheduling platforms, social networks, and client websites. Cloudline does not control the availability, rules, pricing, or policies of these platforms. Clients remain responsible for their own accounts, data, and compliance on any third-party service.

H. AI and Automation Information

Cloudline AI configures AI and automation systems around approved business information, defined escalation rules, and the client’s actual workflow. AI outputs and integrations may require human review and depend on third-party systems, client configuration, and the accuracy of the information Cloudline is authorized to use.

Sensitive, complex, unusual, or regulated questions should be routed to a qualified human professional. Call-recording and disclosure requirements vary by business and location; clients are responsible for understanding their own obligations.

I. Disclaimer

The Website and its content are provided on an “as available” basis. To the extent permitted by applicable law, Cloudline AI disclaims warranties of any kind, whether express or implied, regarding the Website, its content, or its availability. Cloudline does not warrant that the Website will be uninterrupted, error-free, or free from harmful components.

J. Limitation of Liability

To the fullest extent permitted by applicable law, Cloudline AI LLC and its owner shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or its content. This limitation applies regardless of the legal theory on which a claim is based. Some jurisdictions do not allow certain limitations, so these limitations may not apply to you.

K. Governing Law

These Website Terms of Use are governed by the laws of the State of North Carolina, without regard to its conflict-of-law provisions. This choice of law does not override rights that cannot legally be waived under the laws of your jurisdiction.

L. Changes

Cloudline AI may update these Website Terms of Use from time to time. The effective date at the top of this page indicates when the current version was published. Continued use of the Website after changes are posted constitutes acceptance of the updated terms.

M. Contact Information